Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Our return policy allows for returns within 30 days of purchase. Please note that certain restrictions apply. Items must be unused, in their original packaging, and accompanied by proof of purchase. Some products, such as perishable goods or personalized items, may not be eligible for return. For full details, please refer to our complete return guidelines.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Venue Marketplace Attn: Returns 2121 Avenue of the Stars, 8th Floor, Los Angeles, CA 90067 Los Angeles, CA 90067 United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • Beauty Products
  • __________

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • A __________ restocking fee will be charged for all returns.
  • Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@venuemarketplace.com